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Trusting Social Privacy Policy


Trusting Social, with its headquarters in Singapore and operations across India, the Philippines, Indonesia, and Vietnam, is committed to complying with the applicable data privacy and security requirements in the countries in which it operates. We adhere to internationally recognized standards of privacy protection, including, but not limited to, the EU General Data Protection Regulation (GDPR). This Privacy Notice applies when providing software and services ("services") to our customers.

Please refer to our separate privacy policies regarding the specific situation and/or market, including our Cookie Policy, Candidate Personal Data Consent Form (English/Vietnamese), Vietnam Data Privacy Notice (English/Vietnamese), and issue specific policies.

Information We Collect

Trusting Social collects the following categories of personal data:

  • Contact Information: We collect information about data subjects such as name and contact details (email, phone number, etc.) to communicate and facilitate the provision of our services with our Clients or potential Clients.
  • Services Data: Personal data may be provided to us by Clients to the extent required to perform the services. We may also acquire personal data from a third party at the direction of our Client as required to perform services.
  • Marketing Information: We collect information to respond to inquiries regarding our products and services or to provide you with information, reports, or updates.
  • Website Visitor Information: When you visit our website, we may collect information about your visit such as your IP address and the pages you visited. Please see our Cookie Policy for additional information.

Clients and other third parties who provide personal information to Trusting Social must do so in compliance with applicable data privacy regulations.

Processing of Personal Data

We collect personal data to offer and administer our services and products. The data you provide to us will be processed in accordance with the purposes specified in this notice, including but not limited to:

  • Compliance with Legal Obligations: We process personal data to comply with obligations provided by laws, current regulations, and legislation, such as tax regulations and anti-money laundering regulations.
  • Contractual Necessity: We process personal data where it is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Business Interests: We process personal data for our legitimate business interests, which include providing the products or services requested by the Client and individuals pursuant to a letter of engagement, statement of work, or similar.
  • Consent: Trusting Social also processes your data for other purposes with your consent, where such purposes will be clearly provided at the time you give your consent.

Marketing Communications

If you are located in regions with specific data protection laws, we will only send you marketing communications with your prior consent or based on our legitimate interests where permitted. You can withdraw your consent or opt-out of receiving such communications at any time.

If you are not located in such regions, you may opt-out of receiving marketing communications at any time.

You can manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of Trusting Social's marketing emails. Additionally, you may send a request to data-privacy@trustingsocial.com.

Storage of Personal Data

Trusting Social will retain personal data for a reasonable period, considering legitimate business needs and compliance with applicable regulations.

Disclosure/Sharing of Personal Data

We share personal data with affiliates and subsidiaries, and with external third parties such as vendors and service providers who perform services on our behalf. We do not sell or distribute your information except as described in this Privacy Notice (English/Vietnamese).

Cross-Border Transfers of Personal Data

Trusting Social operates globally, and personal information may be transferred, accessed, and stored globally as necessary for the uses stated above and in compliance with local regulations.

Your Rights

You may have certain rights under applicable data protection laws, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Please contact us to exercise these rights.

Providing Information to Trusting Social

Choosing not to provide certain personal information may limit our ability to provide you with our services or respond to your inquiries.

Contact Us

For questions, concerns, or complaints regarding our Privacy Policy, please contact us via email at data-privacy@trustingsocial.com for a timely response.

Updates to This Policy

We may update our Privacy Policy from time to time to reflect changes to our data processing practices, changes in legal or regulatory requirements, or for other operational reasons. Any changes will be posted on this page, and if significant, we will provide a more prominent notice. Please review this policy periodically to stay informed about how we are protecting your personal data.


This Privacy Policy applies to all aspects of our operations, including our website and all other places where we interact with clients, candidates, customers, and website visitors. We are committed to protecting your privacy, maintaining your trust, and providing transparency about our data practices.

(Last update: May 2024)