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(Last update: 05/2024)

This Vietnam Data Privacy Notice ("Privacy Notice") describes how Trusting Social Joint Stock Company, its respective subsidiaries, affiliates, associated companies, and jointly controlled entities (collectively "Trusting Social", "we", "us", or "our") collect, use, process, and disclose Personal Data from our Contract Parties and Clients in the context of our business relationships and the provision of our services and products.

Applicability of the Vietnam Data Privacy Notice

This Vietnam Data Privacy Notice applies to you if you are:

  • An individual who is our outsource service provider, supplier, vendor, business partner, contractor, or subcontractor (the "Individual Contract Parties");
  • An individual associated with our corporate outsource service provider, supplier, vendor, business partner, contractor, or subcontractor (the "Corporate Contract Party"), e.g., authorized person(s)/director(s), authorized representative(s), and/or contact person(s) (the "Associated Persons");
  • Our clients or potential clients (collectively referred to as the "Client").

Individual Contract Parties, Associated Persons, and Clients are hereinafter referred to individually or collectively as "Data Subject(s)", "you", "your", or "yours".

International Standards of Privacy Protection

Trusting Social is committed to adhering to internationally recognized standards of privacy protection, including, but not limited to, the EU General Data Protection Regulation (GDPR). Please refer our Cookie Policy and Trusting Social Privacy Policy.

Definition of Personal Data

"Personal Data" is any information that can be used to identify you, or any information from which you are identifiable. This includes, but is not limited to, your name, surname, national identification number, passport number, tax identification number, company, job title, job description, contact details, email address, telephone number, business address, bank account number and details, images and motions captured by video cameras, full name, date of birth, home address, personal email address, contact number(s), place of work, business email address, data contained in your identification document (e.g., identification card, passport), signature, biometric data, marital status, religion, financial information, and any other types of Personal Data you may provide to us.

Purposes of Collecting and Processing Personal Data

We collect, use, disclose, or otherwise process Personal Data with your consent or in compliance with applicable laws, for purposes including but not limited to:

  • Entering into or performing a contract with you;
  • Processing payments and fulfilling contractual obligations;
  • Complying with legal requirements and responding to requests from public and government authorities;
  • Managing and administering our business relationships;
  • Ensuring the security and operation of our premises and IT systems;
  • Protecting the rights and property of Trusting Social and its data subjects;
  • Preventing fraud and other legal infractions;
  • Providing our services or products to you and managing our client relationship;
  • Communicating with you about your account or transactions with us;
  • Improving the quality, safety, and security of our services or products;
  • Conducting internal audits, data analysis, and research to improve our services or products;
  • Detecting, preventing, or otherwise addressing fraud, security, or technical issues;
  • Marketing Information: We collect information to respond to inquiries regarding our products and services or to provide you with information, reports, or updates.

Sources of Personal Data

We collect Personal Data from you directly and from third parties such as online public sources, court orders, court judgments, orders of competent authorities, governmental agencies, law enforcement agencies, publicly available sources like social media platforms, your colleagues or employers, and when you contract our services, inquire about our products, or communicate with us.

Website Visitor Information

When you visit our website, we may collect information about your visit such as your IP address and the pages you visited. Please see our Cookie Policy for additional information.

Marketing Communications

If you are located in regions with specific data protection laws, we will only send you marketing communications with your prior consent or based on our legitimate interests where permitted. You can withdraw your consent or opt-out of receiving such communications at any time.

If you are not located in such regions, you may opt-out of receiving marketing communications at any time.

You can manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of Trusting Social's marketing emails. Additionally, you may send a request to data-privacy@trustingsocial.com.

Disclosure/Sharing of Personal Data

We share personal data with affiliates and subsidiaries, and with external third parties such as vendors and service providers who perform services on our behalf. We do not sell or distribute your information except as described in this Privacy Notice.

Cross-Border Transfers of Personal Data

Trusting Social operates globally, and personal information may be transferred, accessed, and stored globally as necessary for the uses stated above and in compliance with local regulations.

Retention of Personal Data

We retain Personal Data for as long as is required to fulfill our contractual obligations, services to our Data Subjects, unless otherwise agreed with you in writing, or as required or permitted by law.

Your Rights Regarding Personal Data

You may be entitled to access, obtain a copy, delete, destroy, de-identify, object to the processing, suspend processing, correct, update, complete, or withdraw your consent regarding your Personal Data, subject to conditions and limitations prescribed by law.

Amendments and Updates

Trusting Social may modify, update, or amend the terms of this Privacy Notice at any time, with the updated version posted on our website https://trustingsocial.com/. Please review this policy periodically to stay informed about how we are protecting your personal data.

How to Contact Us

For any queries about this Vietnam Data Privacy Notice or to exercise your rights, please contact us via data-privacy@trustingsocial.com for a timely response.

This Vietnam Data Privacy Notice applies to all aspects of our operations, including our website and all other places where we interact with clients, candidates, customers, and website visitors. We are committed to protecting your privacy, maintaining your trust, and providing transparency about our data practices.